Payment Policy

At Balmoral Countrywear, we aim to make your shopping experience safe, convenient, and straightforward. We accept a range of payment methods to provide flexibility when purchasing your favourite jackets and outerwear.

Please review our payment policy below for information about accepted payment methods, payment processing, and order confirmation.

1. Accepted Payment Methods

We currently accept the following payment methods through our available payment processing services:

  • Visa

  • Mastercard

  • Maestro

  • American Express (Amex)

  • JCB

  • Visa Electron

  • Discover

  • Diners Club

The availability of individual payment methods may depend on your card issuer, payment provider, and location.

2. Payment Currency

All product prices and payment amounts will be displayed in the currency shown on our website and at checkout.

Please review your order total carefully before completing your purchase.

Your bank or card issuer may apply additional currency conversion fees or international transaction charges depending on your account and payment method.

Balmoral Countrywear does not control these additional charges.

3. Payment Processing

Payments are processed securely through our available payment processing services.

When you place an order:

  • You must provide valid and accurate payment information.

  • Your payment must be successfully authorized for your order to be processed.

  • Orders are subject to payment verification and confirmation.

  • Your order will be processed after successful payment confirmation.

If your payment is declined or unsuccessful, please check your payment details or contact your bank or card issuer.

4. Payment Security

We take reasonable measures to protect your payment information.

Payment transactions are handled through our payment processing providers. We do not intentionally collect or store your complete payment card details on our website.

Please ensure that you use a secure connection when placing an order.

5. Order Confirmation

After successfully completing your purchase, you will receive an order confirmation email containing your order details.

If you do not receive a confirmation email, please check your spam or junk folder.

You may also contact our customer support team to confirm whether your order was successfully placed.

6. Refunds and Payment Reversals

If your order is eligible for a refund under our Return and Refund Policy, the refund will generally be issued to your original payment method wherever possible.

Once your returned product has been received and inspected, eligible refunds will be processed within 10 days.

Please note that the time required for the refunded amount to appear in your account may depend on your bank, card issuer, or payment provider.

For more information, please review our Return and Refund Policy.

7. Failed or Duplicate Payments

If you believe you have been charged more than once for the same order, or if your payment was deducted but your order was not confirmed, please contact us.

We will review your transaction and assist you in resolving the issue.

Please include your order number, transaction reference, and payment date when contacting our support team.

8. Contact Information

If you have any questions about our Payment Policy or need assistance with a payment, please contact us:

Business Name: Balmoral Countrywear

Email: info@balmoralcountrywear.shop

Phone Number: +44 163 988 3278

Business Address: 45 Princes Street, Edinburgh EH2 2BY, United Kingdom.

We appreciate your trust in Balmoral Countrywear and thank you for shopping with us.

Balmoral Countrywear Customer Support Team